NMLS Code of Conduct

Next Level Education offers a transparent and student-friendly refund policy as follows:

• Full Refund Eligibility: Students are eligible for a full refund if they cancel their enrollment at least 7 days before the course start date.
• Partial Refund Eligibility: Students who cancel their enrollment less than 7 days before the course start date but before the course begins are eligible for a 50% refund. Once the course has started, no refunds will be issued.
• Course Cancellation: If Next Level Education cancels a course, students will receive a full refund, regardless of the cancellation date.
• Procedure to Request a Refund: To request a refund, students must submit a written request via email to support@nextleveled.com, including their full name, course name, and reason for cancellation. Refund requests will be processed within 14 business days of receipt.
• Non-Refundable Fees: Administrative fees and material costs are non-refundable.
• Credit for Courses Purchased: If a student is unable to attend a course after enrolling, they may choose to credit their payment towards a future course instead of requesting a refund. This option must be requested in writing.
• Affiliate Partner Purchases: Courses purchased through Affiliate Partners are subject to the refund policies of the Affiliate Partner. Terms and Conditions | Mortgage Education

By enrolling in our courses, students agree to the terms and conditions of this refund policy.